Career Opportunities

Altus Properties

Concierge

,

Posting Date: 11/26/18Closing Date: 12/31/18

Full Time

Description

Company Name Altus Properties

Position Information:

Job Title Concierge

Address 2100 Wyandotte. St

City Kansas City  State MO  Zip 64108

Posting Date 11/21/18   Closing Date ____________________________

Shift Varies                         c  Full-Time     c  Part Time

Education Requirements:

  • Minimum of one (1) year of relevant work experience.
  • Previous customer service experience within a similar industry, e.g. retail or hospitality.

 

 

Description:

  • Assists residents and their guests in a courteous and efficient manner
  • Demonstrate vast local area knowledge and communicates insightful information and recommendations about dining options, walkability sites and shops.
  • Establishes relationships with nearby restaurant and shop owners to offer benefits, discounts and current information to the residents; aware of local activities and neighborhood hot spots; attends Concierge city-wide events to establish network and understand events impacting the community.
  • Ensures the safety and security of the apartment community, by being aware and knowledgeable about who is entering and exiting the property; and ensures non-residents (e.g. guests, tradesmen, deliverymen or others) are approved by the resident or the management office.
  • Serves as a liaison to the sales team by communicating to prospective residents the apartment community’s amenities, available apartment types and floor plans, while ensuring adherence to the Fair Housing Act.
  • Contacts current residents to set appointments for the management team to review lease renewal options; and coordinates the scheduling of elevator usage for residents moving in and furniture delivery.
  • Creates events/activities for residents; helps maintain a monthly activity calendar.
  • Maintains pride in the property’s maintenance and appearance needs, by ensuring lobby and public areas are neat and orderly.
  • Receives maintenance requests from residents, follow up with residents to ensure their maintenance request was completed to thrive satisfaction.
  • Maintains consistent and timely attendance, sets an example for their co-workers in punctuality.
  • Uses discretion and maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts.
  • Other duties as assigned by Area Manager/Property Manager/Maintenance Supervisor
  • Other duties as assigned by Community Manager.

 

 

 

Qualified Skills

The Altus core values are “sense of urgency,” “willing to sharpen pencils,” “always do the right thing” and “think like an owner.” Accordingly, the candidate we are looking for will demonstrate the following:

 

  • Positive attitude.
  • Professional appearance and demeanor.
  • Strong written and verbal communication skills.
  • Team player with excellent, analytical and reasoning skills.
  • Must be available to work evenings and weekends as needed.

 

 

Contact Information

Contact Name Holly Ealey

Phone 816-471-0222 Email Address holly@epcrealestate.com