Leasing Webinar – Beyond the Guest Card: How to Build Rapport Through Conversation

Thursday, June 11, 2020

10:30 am - 12:00 pm

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$35.00 Members / $70.00 Non-Members


Beyond the Guest Card: How to Build Rapport Through Conversation (Description)

Today's renter wants to be heard and understood. Each one has a story that makes them individual and unique. They don't want to be placed in a box but want to find a home that reflects who they are and their individuality. Going beyond the date, size, price questions allows us as professionals to create that bond and become the trusted advisor who understands their needs and can find the perfect home for them. Charlotte will share great Getting to Know You questions that aren't on your guest card but should be. Designed to truly understand and connect with today's renters' wish list. A deeper understanding of your prospects creates an easier presentation and more successful close. If you have done a great interview everything else falls into place.

In this class you will learn:
· To embrace the interview as the key sales skill to success
· How to connect questioning to more personalized presentations
· By using great questions, closing becomes the easiest step of the sale
· More robust questions to add to your interview techniques
· Why to invest in getting to know your prospect

Primary Audience
Leasing consultants, leasing directors, supervisors of the leasing staff

Contact Information

Phoebe Burns

(913) 248-0355

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